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Delivery, Pick Up, and Shipping

Seamless Bicycle Delivery Experience

Are you ready to embark on your cycling adventure with the utmost convenience and confidence? At London Bicycle Café, we understand the value of a well-fitted bike and the freedom it brings to your family's mobility. That's why we're thrilled to introduce our comprehensive bicycle delivery service, designed to make your journey into the world of urban cycling, family biking, cargo biking, and e-biking a breeze.

The Freedom to Explore, Delivered to Your Doorstep

Our commitment to 21st-century mobility extends to your doorstep. Whether you're in the heart of Downtown London or up to 250 kilometers away, London Bicycle Café is here to deliver the joy of cycling right to your home. We pride ourselves on offering the finest utility bicycles in the world, and now, you can access them effortlessly, no matter where you reside.

Affordable Delivery with Added Value

Our delivery service is as cost-effective as it is convenient. For $250 plus $1 per kilometer from our location at 320 Thames St., we ensure that our exceptional products are accessible to everyone, regardless of their proximity to our shop. We go the extra mile, literally, by including our "Bike Fit and Setup" service as part of your delivery.

The London Bicycle Café Difference: Bike Fit and Setup

We understand that the perfect bike isn't just about the make and model; it's about how it fits you and enhances your riding experience. That's why, with every delivery, our Service Center Staff will conduct a meticulous "Bike Fit and Setup" session.

During this personalized session, we'll:

Assess Your Fit: Our experts will ensure that your new bicycle is tailored to your unique body proportions. This step is crucial for maximizing comfort and minimizing strain during your rides.

Feature and Benefit Education: We'll take the time to introduce you to all the features and benefits of your new bicycle. Understanding your bike's capabilities empowers you to make the most of every journey.

Onsite Adjustments: Our team will make any necessary adjustments on the spot to ensure your bike is in perfect working order. We want you to hit the road with confidence, knowing that your bicycle is ready for any adventure.

Hands-on Guidance: We won't leave until you're comfortable and confident with your bike. We're here to answer questions, provide riding tips, and ensure that you're fully equipped for your upcoming cycling experiences.

Start Your Seamless Delivery Journey

Getting started with our delivery service is easy. Simply browse our selection of beautiful, well-built, and easy-to-maintain bicycles on our website. Once you've found the perfect fit, reach out to us at our email below to complete your sale and set up delivery.

We believe that cycling is more than just a mode of transportation; it's a lifestyle, a way to explore, and a source of freedom from gridlock. With London Bicycle Café's delivery service, you're not just buying a bike – you're investing in a world of possibilities, all delivered to your doorstep.

Join us in embracing a different kind of cycling experience for a different kind of city. Let's ride together!

In Store and Curbside Pick Up

When you place an online order for in-store pickup from us, you can expect a fulfillment email within two business days to notify you that your order is ready for pickup. After that you will receive weekly email reminders until the end of the 4th week at which point we will refund your purchase minus a 10% restocking fee. Please get in touch if for any reason you cannot come pickup your purchase within those four weeks.

Other Goods: Canada-Wide Flat Rate

Canada-wide flat rate shipping via Canada Post is available for select products for $35. Shipments will be prepared within 5 business days, but delivery times will vary depending on your location. We cannot guarantee shipping times but will provide you with a tracking number. This shipping rate excludes bikes, trailers, Tern accessories, and liquids over 2 fluid ounces (ie bicycle cleaners). Spend over $200 and this fee is waived. Please note that we currently do not ship outside of Canada at this time.


Please reach out to us directly for any questions about shipping.

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